(Q50115599)

25 February 2018

title

Measurement of outpatients' views of service quality in a Finnish university hospital (English)

1 reference

25 February 2018

0 references

Hannele Hiidenhovi

1

1 reference

25 February 2018

Kaija Nojonen

series ordinal

2

1 reference

25 February 2018

Pekka Laippala

series ordinal

3

1 reference

25 February 2018

language of work or name

English

0 references

publication date

1 April 2002

1 reference

25 February 2018

Journal of Advanced Nursing

published in

1 reference

25 February 2018

volume

38

1 reference

25 February 2018

issue

1

1 reference

25 February 2018

page(s)

59-67

1 reference

25 February 2018

The development and application of a patient satisfaction measurement system for hospital-wide quality improvement.

cites work

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Measuring patients' satisfaction with nursing care

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Surveys of patients satisfaction: I--Important general considerations

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

British studies which measure patient outcome, 1990-1994.

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Quality indicators in clinical nursing: a review of the literature

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Service quality in health care

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Patient satisfaction with nursing care as an outcome variable: dilemmas for nursing evaluation researchers.

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

An analysis of the concept 'patient satisfaction' as it relates to contemporary nursing care

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

The importance of information giving for patients newly diagnosed with cancer: a review of the literature

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Patient satisfaction and the elderly

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

The use of patient satisfaction data to assess the impact of continuous quality improvement efforts

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Systematic design of healthcare processes

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

The information needs and source preferences of women with breast cancer and their family members: a review of the literature published between 1988 and 1998.

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Quality of care from the patients' perspective: from theoretical concept to a new measuring instrument

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Measuring patients' satisfaction with nursing: 1990-1994.

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

Patient satisfaction: a valid concept?

21 January 2018

1 reference

https://api.crossref.org/works/10.1046%2FJ.1365-2648.2002.02146.X

10.1046/J.1365-2648.2002.02146.X

21 January 2018

Identifiers

DOI

1 reference

25 February 2018

1 reference

25 February 2018