(Q56879287)

English

A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

scientific article published in November 1980

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scholarly article

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A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (English)

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author name string

Richard L. Oliver

1

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publication date

November 1980

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Journal of Marketing Research

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17

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4

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460

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Identifiers

10.2307/3150499

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