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(Q58631040)

English

An epistemological critique of gap theory based library assessment: the case of SERVQUAL

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title
An epistemological critique of gap theory based library assessment: the case of SERVQUAL (English)
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author name string
Liangzhi Yu
series ordinal
1
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Qiulan Hong
series ordinal
2
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Song Gu
series ordinal
3
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Yazun Wang
series ordinal
4
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publication date
25 July 2008
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volume
64
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issue
4
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page(s)
511-551
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