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Soliciting patient complaints to improve performance
scientific article published on 01 March 2003
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scholarly article
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
title
Soliciting patient complaints to improve performance
(English)
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
author name string
Jane Garbutt
series ordinal
1
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
Diana Bose
series ordinal
2
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
Beth A McCawley
series ordinal
3
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
Tom Burroughs
series ordinal
4
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
Gerald Medoff
series ordinal
5
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
publication date
1 March 2003
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
published in
Joint Commission journal on quality and safety
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
volume
29
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
issue
3
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
page(s)
103-112
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
cites work
Service quality in health care
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Service Excellence in Health Care
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Assessing the effects of physician-patient interactions on the outcomes of chronic disease
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
The relationship between meeting patients' information needs and their satisfaction with hospital care and general health status outcomes
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Rethinking medicine: improving health outcomes with cost-effective psychosocial interventions.
1 reference
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Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Effects of psychoeducational care for adult surgical patients: a meta-analysis of 191 studies
1 reference
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Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Expanding patient involvement in care. Effects on patient outcomes
1 reference
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Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Patient representative programs: a social work perspective
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Patients' good and bad surprises: how do they relate to overall patient satisfaction?
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
The phenomenology of knowing the patient.
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Health care quality. Incorporating consumer perspectives
1 reference
stated in
Crossref
reference URL
https://api.crossref.org/works/10.1016%2FS1549-3741%2803%2929013-4
retrieved
7 January 2021
based on heuristic
inferred from DOI database lookup
Identifiers
DOI
10.1016/S1549-3741(03)29013-4
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
PubMed publication ID
12635426
1 reference
stated in
Europe PubMed Central
PubMed publication ID
12635426
reference URL
https://www.ebi.ac.uk/europepmc/webservices/rest/search?query=EXT_ID:12635426%20AND%20SRC:MED&resulttype=core&format=json
retrieved
1 November 2019
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