Wikidata

(Q56742467)

English

Customer Satisfaction with Electronic Service Encounters

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title
Customer Satisfaction with Electronic Service Encounters (English)
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author
Kevin Crowston
object named as
Kevin Crowston
series ordinal
3
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author name string
Nelson Massad
series ordinal
1
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Robert Heckman
series ordinal
2
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publication date
June 2006
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volume
10
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issue
4
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page(s)
73-104
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